Frequently Asked Questions
What types of snowboards do you offer?
We offer a wide range of snowboards for all skill levels, from beginner-friendly all-mountain boards to advanced freestyle and powder boards. Each board comes in multiple colors and sizes to suit your style and riding preference.
How do I choose the right snowboard size?
Snowboard size depends on your weight, height, and riding style. As a general rule, the board should reach between your chin and nose when standing upright. Freestyle riders may prefer a shorter board for maneuverability, while powder riders may want a longer one for float. Check our product descriptions for specific sizing recommendations.
What is included with a ski wax subscription?
Our ski wax subscription delivers premium wax directly to your door on a schedule that works for you. Choose from weekly deliveries during the season or save with an annual prepaid plan. Each shipment includes enough wax to keep your board or skis performing at their best.
How long does shipping take?
Standard shipping typically takes 5-7 business days within the continental US. Expedited shipping options are available at checkout for 2-3 business day delivery. We ship all orders from our warehouse within 1-2 business days of purchase.
Can I return or exchange a product?
Yes! We offer a 30-day return policy on all unused products in their original packaging. If you need a different size or color, we're happy to process an exchange. Please visit our Return Policy page for full details on how to initiate a return.
Do you offer gift cards?
Absolutely! We offer digital gift cards in denominations of $10, $25, $50, and $100. Gift cards are delivered via email and never expire. They make the perfect gift for the snowboard or ski enthusiast in your life.
How do I care for my snowboard?
Regular waxing is the most important maintenance for your snowboard. We recommend waxing every 3-5 days of riding. Store your board in a cool, dry place and avoid leaving it in direct sunlight. Our ski wax subscription makes it easy to always have fresh wax on hand.